A Merchant's CSE
There have been lots of comments left on this blog about what CSEs do poorly and some ideas for how they should be doing things better.
I want to open the floodgates.
I want to hear from all of you merchants, CSE execs / employees, e-commerce junkies and anyone else who has ideas for their 'perfect-world' CSE.
What I want to do is gather your ideas, ideals, feedback and more and structure it in a new post later this week.
Some ideas:
- How would you send, track and manage feeds? Would feeds even exist?
- How would you pay for search placement, if at all?
- How would your perfect-world CSE promote the best merchants? The best deals?
- Would social shopping be a factor?
- What about SEM? How would you like your products promoted on the search engines?
- Email marketing resources
- What would it look like? How would it make users find your products better?
- Which CSE do you think does the best job right now? How could it build on top of that experience?
- Would it be creative like Jellyfish Smack? What other "game-like" options would it offer?
So, here's the invitation. Your forum is just a click away.
Comments open!
Written by Scott Hurff -- scott.hurff at channeladvisor
A few ideas:
- killer CSE would be a perfect combination of online /offline/social shopping; quite a challenge in terms of user interface
- hListing (or any other standard) would make discovery of offers on merchant sites a trivial tasks, if adopted by merchants. Up to the merchants to opt-in / opt-out of CSEs depending of the strategy (free CSEs / paid CSEs)
- be open, open, open. Widgets are great, RSS rocks; syndication APIs are also important. See how to deal with the monetization issues
- open also means "put" not only "get" - people should be able to add value to CSEs, indicating a missing brand, a missing merchant, a missing product => social aspects
- more discovery tools - search is great when you know what you are shopping for - social is good for discovery + any other algorithm-based discovery tools?
Posted by: Nicolas | Jan 27, 2008 at 12:40 PM