Jul 01, 2008

Shopwiki is in ur sitez, raising ur cash

Shopwiki has plans for world CSE domination, and they've apparently raised the cash for it.

ADOTAS reports that Shopwiki has raised a fairly significant round that puts them on "quite solid footing," as Rory Cummings, Shopwiki's CEO, commented.

Shopwiki has plans to:

  • Expand beyond UK, France and AU into Germany and the Netherlands
  • Launch a "new luxury vertical shopping portal"
  • Crawl an index in every European country
  • Offer more deals and stores than the competition

The site claims to offer 200,000 stores in the U.S. and 240,000 internationally.

Shopwiki's model shuns feeds in favor of indexing via crawler, and monetizes those results with CPC ads or CPA actions.  Think of Shopwiki more like a product search engine than a typical CSE.  Keyword-driven searches yield easy opportunities for brand keyword targeting.  Most of the relationships are through the major affiliate networks.

Shopwiki is similar to TheFind, a competing product search engine, in that they both crawl and build store indexes.  TheFind, however, prefers a more "pure" approach and doesn't accept CPC or CPA ads within search results.

{thanks to Siva Kumar, CEO of TheFind for the heads-up}

written by Scott Hurff -- scott.hurff at channeladvisor

May 13, 2008

Shopzilla revenue up 34% YOY

Scripps reported today that Shopzilla's Q1 revenue increased to $63mm from $49mm in the same period last year.  It seems, at least temporarily, that Scripps' efforts to turn around the CSE are paying off.

From the 10-Q: "The growth for the quarter was driven by improvements at Shopzilla that allowed the business to more efficiently increase and monetize user traffic...The increase was primarily attributed to paid session growth derived from an increase in bidding on keywords. Shopzilla's net revenue, when considering search marketing costs incurred, increased 34% for the first quarter of 2008 compared with the first quarter of 2007."

Shopzilla is about to be splintered off of the main company into Scripps Interactive, which will be joined by uSwitch, a CSE for home utilities.

"We continue to focus on making improvements to the consumer experience at Shopzilla and driving traffic to the site, and we plan to continue to operate uSwitch with a pared down cost structure to better manage through the changes in energy switching activity we have experienced in recent periods."

written by Scott Hurff -- scott.hurff at channeladvisor

May 05, 2008

Yahoo! Shopping launching a bidded marketplace

Yahoo! Product Submit advertisers received the following email today:

Important Notification: Upcoming Changes to Product Submit



Dear Product Submit advertiser,

We are pleased to announce the upcoming launch of a bidded marketplace. With this change, there will be modifications to your Master Terms & Conditions and Program Terms, which will be detailed in a future email notice that you'll receive in the next 30 days.

We expect the bidded marketplace to have an impact on your day-to-day business. Therefore, we advise you and your team to begin planning for the transition to a bidded model.


As part of this launch, we are expanding the number of product categories and improving reporting within your Product Submit account.

These changes are designed to help you to:

  • Better influence the level of traffic you receive from Yahoo! Shopping
  • Gain more control over optimizing your product listings
  • Gain better visibility into your category performance

Stay tuned!

The Yahoo Product Submit team

Rollout is apparently in July, where feed bidding would be available as well as by category.  Rumor also is that logos will be able to be added by merchants for additional CPC soon. 

written by Scott Hurff -- scott.hurff at channeladvisor

Apr 28, 2008

Boba Fett + CSE = Bountii

Bountii I'm always a sucker for attention-getting Star Wars references.

But Bountii's co-founder John Puskarich also caught my attention and this CSE is worthy of yours.  The site has some key differentiators:

  • For certain products, Bountii will pay people to find lower prices. There is a set bounty for specific products, and users can make as much cash as the number of deals they find.
  • They display "Click to See" and "Add to Cart" prices that are often left out of the feeds sellers send to shopping engines.
  • Products that have coupons and rebates have these deals reflected in the price, instead of being handpicked and possibly subjected to bias.
  • Pricing information is always displayed, no matter what the seller pays Bountii. Further, the number of stores is intentionally limited to reputable sellers delivering a quality experience.  (One example is Costco -- Bountii is the only CSE on which their results are displayed).

I'm impressed with the site's design approach -- clean, simple and direct.  There isn't much to distract a visitor from their core purpose -- finding the lowest price.  John tells me that they've gotten a lot of feedback saying exactly this.

One challenge I see, though, is visibility and driving enough traffic to make this material.  John told me that they've experienced healthy traffic growth from their widgets, which allows people on eBay and Craigslist to emphasize the quality of their price.  This particular widget shows real-time price updates, pulling from Bountii's product listings.  Repeat visitor traffic is also growing steadily, he said.

Bountii is based upon an affiliate model.  John was quick to point out that no stores get preferential product placement in search results. Pricing information is obtained from merchants' sites and complemented with data from product feeds.

 

The company is a Y Combinator (an early-stage startup fund founded by Viaweb / Yahoo! Stores creator Paul Graham) startup based in Boston and led John and co-founder Samir Meghani.

written by Scott Hurff -- scott.hurff at channeladvisor

Apr 18, 2008

TheFind powers commerce in Elle's content community

It's been said that content, community and commerce is the holy grail to Internet success, and that's just what TheFind is now doing.

The partnership effectively creates a destination shopping site on Elle.com, leveraging TheFind's competency in lifestyle goods, piping in products from merchants that match ELLE's audience.

Elle The product results appear under the "Shopping" tab on ELLE's site and can be dropped into stories as products are referenced by writers.

This partnership is similar to the one announced earlier this year by Become.com, which teamed up with the Washington Post to offer local shopping results and a shopping portal on washingtonpost.com.

The terms of the deal weren't disclosed, but I assume that they split referral fees from commissions that take place at the end of the purchase line.

written by Scott Hurff -- scott.hurff at channeladvisor

Mar 26, 2008

Talking $17.5mm with Become.com's Jon Glick

Become.com just announced that it raised $17.5mm in a Series C round from Texas Pacific Group Growth  (TPG), a large private equity / VC firm that's previously done deals with Petco and Travelocity.

The last time I wrote about Become was back when they launched a complete site overhaul, integrating social aspects like shopping lists, putting more focus on users, product information / education, and reviews. Here's an excerpt from Jon Glick, VP of Product Search when this was released:

From the outset Become.com blended product-focused web search with comparison shopping.  What we started to see was a third information source, UGC (user generated content), becoming increasingly important. The new site design seeks to tightly integrate all three information sources into a single experience.  Now users can compare products and prices, research products using our 5.6B webpage index, and view/create UGC all on the same page.  The goal is to make the site increasingly comprehensive and engaging for shoppers and a more frequent destination for them.  Also, we see a bright future for social shopping on the web.  I don’t think any site has nailed the right online user experience that taps the innately social nature of offline shopping. This launch lets us offer features to users, get their feedback, and move toward being the site that is truly able to bring social to shopping.

I spoke with Jon last night to follow up on the success of these changes and, of course, how they plan on using all that cash!

What new or continuing initiatives are going to be made possible with the investment – improving search technology, expanding into other verticals, more partnerships like the one with the Washington Post, more aggressive SEM...?
This investment allows us to continue to grow the site aggressively and invest in core areas like user experience, search relevance and SEM.  We also now have the financial backing to expand into new verticals (sorry that I can’t pre-announce which ones) this year, whereas without additional funding we would have had to hold off for a while on some of our expansion plans.  For Become.com this is “step on the gas” money that will help us grow even faster.

Did recent changes to the site make Become a stronger candidate for such a large Series C (noticing how both Become has benefited strongly from increased traffic after UGC additions)?
I think it was a combination of factors.  Both organic and SEM growth have been strong; organic was the fastest growing segment of our traffic in 2007, and the site improvements were a big part of that.  The site “stickiness” more than doubled and we’re continuing to add features (ex. price drop notifications are coming out this week) to keep users engaged.  SEM has also really gotten rolling; we have five PhDs working on it and that’s really starting to pay dividends.  It’s amazing how advanced web marketing has gotten in just the last few years!  Having these diverse traffic and revenue streams really helped attract investment, along with a great team, and being in our 2nd quarter of profitability also made us attractive to investors outside the VC community.

Who are your key competitive targets? The obvious competitors (Shopping, Shop, NexTag), search engines (Google…well, and Google) or CSE 2.0 entrants (Pronto, TheFind, etc.)?
We don’t really focus on specific competitors.  There are a lot of players in this space and the cream will rise to the top, so we focus on how to make our site creamier.  When the team here discusses tactics we don’t say “how can we beat so and so?”, we say “how can we grow our traffic 30%+ next month and continue improve merchant ROI?”.  More and more users are discovering and using comparison shopping sites, and with $300MM of growth in the CSE space projected in 2008, there are enough new users to go after without targeting anyone’s existing base.

Michael Yang, CEO, also posted this on his blog:

We have been profitable for 2 consecutive quarters since Q4, 2007 and our business is still going through a very fast growth. We now have over 10 million unique visits to our site per month which is over 300% growth from the same period last year. Everyone at the company and all the investors are very happy with this investment. With the additional funding we are going to invest in key areas of the business to accelerate the growth with an eye toward IPO by the end of 2010. Our goal is to become a top comparison shopping engine company in the world.

written by Scott Hurff -- scott.hurff at channeladvisor dot com

Mar 04, 2008

iStorez -- the CSE of deals

One of the biggest problems I've faced when reaching the checkout page of a merchant is knowing if I'm overlooking any potential deals -- a promo code, or if I'm missing the threshold for free shipping, or if I could have purchased one small item to get it free.  Yes, these are the woes of online shopping.

Newly-launched iStorez, now in beta, seeks to change that and more.  It aggregates thousands of current online retail deals with the intent of driving you to make a purchase decision.

This naturally seeks to capture users who are driven mostly by what deals are being offered (and, subsequently, often by price)  as opposed to finding a product you like and happening to have it be on sale, subject to free shipping, etc. etc.

In other words, iStorez flips the funnel.

The source of these promotions is the stores themselves -- iStorez harvests thousands of retailer promo emails and presents them on the site, which is sortable by merchant and category.  And it's all customizable depending on your preferences (i.e. I want jewelry deals but not American Eagle...).

So, merchants, this is another reason to ensure that those emails are accurate and relevant!

Thanks to Anand Jagannathan, CEO of iStorez' parent company Kriyari, for the heads-up on this.

written by Scott Hurff -- scott.hurff at channeladvisor

Feb 28, 2008

TheFind: now with better local search data

I covered TheFind's move into local product search back in mid-December, a move that enabled shoppers to find products at local stores and to go pick them up.  These results were included at the top of search results in tabs -- also enabling shoppers to "virtually" shop on Madison Ave, Rodeo Drive, or take a peek at boutique offerings. I mentioned Krillion as one of TheFind's competitors.

Today TheFind announced a partnership with Krillion, a provider of local product availability data.  This effectively expands TheFind's capability to pinpoint exactly where one can pick up, say, that 52" Sharp Aquos without paying shipping charges while finding the best price.

TheFind was previously crawling this data and says that 86% of shoppers search online and buy offline.

written by Scott Hurff -- scott.hurff at channeladvisor.com

Feb 25, 2008

Are you in?

Catalyst_logo If you're not registered for ChannelAdvisor Catalyst yet, then you definitely should be.

Catalyst takes place in beautiful Pinehurst, NC after the holiday selling season has passed and retailers can actually come up for air.  It's a great time to assess selling strategies -- new and old for retailers large and small. 

Catalyst is perhaps one of the best places to get educated about multichannel selling from the people who are making the decisions at the Internet's most influential properties.

And guess what? You get to attend with hundreds of other sellers, and, of course, your humble ChannelAdvisor friends.

Here's the speaker lineup we announced today, in alphabetical order:

  • Amazon - Sebastian Gunningham, SVP Merchant Services will be talking about the various third-party options that Amazon is offering including of course Merchants@, but also fulfillment by Amazon (FBA) and ProductAds.  Sebastian is essentially the CEO of Amazon's third party business so this is going to be something not to be missed if Amazon is at all part of your strategy or something you want to learn more about.
  • eBay - We have Stephanie Tilenius, GM of eBay NA, John Mracek from  Shopping.com and finally Mary Anne Gillespie, VP of Paypal coming to talk about all the changes and opportunities within the eBay marketplaces+payments family.
  • Facebook - Ben Ling who runs Facebook's platform team will be here to talk about the opportunities there for merchants.
  • Google - Vince Monical, Director of commerce and analytics will be talking about Google's long-tail strategy.
  • Nike - One of the World's largest brands, Nike, will be covered by Chris Shimojima, VP of global ecommerce.  Chris will be talking about how the Nike brand is evolving and how they leverage it in the world of ecommerce.

This is only a sampling, and, of course, there are always great surprises -- you should definitely register here if you haven't already!

We expect to have twice the attendence of last year and have limited capacity so there's a good chance we'll have to cut off registrations early on, so get in while you can. 

Maybe we can finally meet in person, because I'll be there!

Written by Scott Hurff -- scott.hurff at channeladvisor

Feb 11, 2008

Two Ciao updates

Two quick but important updates to Friday's Ciao post:

  1. ChannelAdvisor is now live with our Ciao integration!  That means that merchants can now post to Ciao through our software.
  2. The link for Ciao's merchant signup page is now updated with US information:  http://www.ciao-group.com/?id=media_merchant_signup

Questions? Write scott.hurff at channeladvisor dot com